A. This Privacy Policy (“Privacy Policy”) applies to Rochak Digital Private Limited (“Rochak,” “we,” “us,” or “our”) digital Site(s)/App(s) platforms including without limitation https://rochak.app and other related Site(s)/App(s), mobile applications, and other online features (each a “Site(s)/App(s)”). The Site(s)/App(s) are offered by Rochak and its subsidiaries or affiliated companies (collectively, “Rochak”).
B. This Privacy Policy should be read in conjunction with the Terms of Use available on the Site(s)/App(s). Personal Information/Data/Information (defined below) of a user(s) is collected if the user(s) registers with the Site(s)/App(s), accesses the Site(s)/App(s), or takes any action on the Site(s)/App(s) or uses or accesses the Services as defined in the Terms of Use. The terms ‘Personal Information’ and ‘Sensitive Personal Data or Information’ shall have the meaning ascribed to them under the Indian Information Technology Act, 2000, read with the applicable rules, notifications, and amendments thereof.
C. Please read this Privacy Policy carefully as your use of these Site(s)/App(s) constitutes your consent to the processing of your Personal Information as described in this Privacy Policy. If you are younger than 18 years of age, and you wish to provide us with your Personal Information and/or Sensitive Personal Data or Information to use these Site(s)/App(s), you must read this Privacy Policy with your parent or guardian.
This Privacy Policy explains how Rochak uses and protects Personal Information (defined below) of the users or subscribers of the Site(s)/App(s).
This Privacy Policy describes the usage of information provided or collected through Site(s)/App(s), where this Privacy Policy is posted and affiliate or third-party sites/platforms through which the Site(s)/App(s) and/or any of its features and/or services may be provided. We follow this Privacy Policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain features or services. Those notices are to be read in combination with this Privacy Policy. Please also keep in observance that our Site(s)/App(s) may contain links to other sites not owned or controlled by us. Those sites are governed by their own respective privacy policies, and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Site(s)/App(s) and to read the privacy policies of other sites that may collect your Personal Information and/or Sensitive Personal Data or Information. Rochak will not be responsible for any damages and/or loss that you might suffer for accessing those sites. The services of Rochak are accessible globally, and we may transfer your Personal Information from your respective jurisdiction to the location of hosting services (presently in India). We shall use your Personal Information where the processing is in our legitimate interests and not overridden by your fundamental rights and freedoms. Accordingly, by consenting to this Privacy Policy, you also provide consent to transfer your Personal Information to jurisdictions outside of your country of residence to service providers or such third-party recipients who provide us technology and hosting services in various locations (including India) for the purposes of this Privacy Policy. Whenever your personal information is transferred, stored, or processed by us or our service providers or third parties, we may take reasonable steps to safeguard the Privacy of your personal information.
A. We use Personal Information to allow you to participate in the features on the Site(s)/App(s), to process your registration, and to provide you with other requested content related to our content and other offerings.
We provide interactive features that engage with third-party social media Site(s)/App(s), including without limitation Facebook, Instagram, Google, and Twitter. Any data that we obtain about your use of such features is subject to this Privacy Policy. Any data that the social media Site(s)/App(s) gather about you is subject to your terms with them.
We use cookies and other technologies to track the use of our Site(s)/App(s). We allow third parties to place such technologies on our Site(s)/App(s) to allow them to display advertising and for other purposes.
We may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, etc., insofar as necessary for the purposes set out in this Privacy Policy. We may also disclose Personal Information when you request or agree to such sharing with business partners or other third parties, when we engage a third-party to process data on our behalf, when such sharing is required by law, or in certain other situations.
Your use of the Site(s)/App(s) constitutes your consent to the transfer of Personal Information to any other jurisdiction that may not provide the same level of data protection as your home country. If you are located outside India and choose to provide information to us, please be aware that the Rochak service is hosted primarily in India and that the platform keeps or transfers information to and from India for storage and processing.
Although we strive to protect your Personal Information, we cannot guarantee the security of your data while it is being transmitted outside India; any transmission is at your own risk. We will also ensure, on a commercially reasonable efforts basis, that any agent or third party that we employ complies with the same security standards as we do for the protection of your Personal Information.
(i) We may collect Personal Information/Information, including your name, email or street address, date of birth, telephone number, your preferences and interests, or other information you provide to us or grant us access to when you register for use of our Site(s)/App(s), newsletters, communicate with us, or take part in interactive games, features, or competitions. The Site(s)/App(s) may also ask you to provide other information about yourself, such as demographic or geographic information (gender, zip code, age, etc.) or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as personal information. Please note that information submitted to the Site(s)/App(s) via a “contact us” or other similar function may not receive a response. We will not use the information provided to contact you for marketing purposes unrelated to your request unless you agree otherwise.
(ii) Whenever you visit or interact with the Site(s)/App(s) or Rochak content, Rochak, any third-party advertisers, content providers, and/or service providers may use a variety of technologies that automatically or passively collect information, etc., about how the Site(s)/App(s) are accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, and preceding page & video views, etc. Usage Information is generally non-identifying, but if Rochak associates it with you as a specific and identifiable person, Rochak treats it as Personal Information. Rochak also automatically collects your IP address or other unique identifier (“Device Identifier”) from the computer, mobile device, technology, or other device (collectively, “Device”) you use to access the Site(s)/App(s). A Device Identifier is a number that is automatically assigned to your Device when you access a Site(s)/App(s) or its servers, and our computers identify your Device by its Device Identifier. Some mobile service providers or our third-party service provider may also provide us with information regarding the physical location of the Device used to access the Site(s)/App(s).
(iii) The technologies used on the Site(s)/App(s) to collect Usage Information, including Device Identifiers, have been detailed herein below.
We and certain third parties on our behalf may collect information about you and your use of our platform, your interactions with us or our advertising or any direct marketing we send you, as well as information regarding your computer or other streaming device used to access our Site(s)/App(s). The information may be collected using tracking technologies such as cookies, Flash Cookies (defined below), pixels, tags, software development kits, application program interfaces, and web beacons and may include:
(i) By using the Site(s)/App(s), you consent to the use of cookies in accordance with the provisions of this clause. A cookie is a data file placed on a Device when it is used to visit the Site(s)/App(s). A “Flash Cookie” is a data file placed on a Device via the Adobe Flash plug-in that may be built-into or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. If you choose to disable cookies or Flash Cookies on your Device, some features of the Site(s)/App(s) may not function properly. The use of cookies on the Site(s)/App(s) allows you to enjoy more seamless visits and more accurately measures your behavior on the Site(s)/App(s). There are two types of cookies that we may use: session and persistent. Session cookies exist only during an online session. They disappear from your Device when you close the browser software. Persistent cookies remain on your Device after the browser has been closed. The cookies used on the Site(s)/App(s) do not identify you personally. They merely recognize your browser, unless you choose to identify yourself voluntarily. You may choose to identify yourself for any one of the following reasons: by asking the browser to remember your username and password, by responding to a promotional offer, or by personalizing a web page or requesting more information on a product or service.
(ii) Web beacons (also known as clear gifs) are used in combination with cookies to help Site(s)/App(s) operators understand how you interact with their Site(s)/App(s). A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a Site(s)/App(s) or in an email. The use of a clear gif allows the Site(s)/App(s) to measure your actions in opening the page that contains the clear gif.
(iii) Embedded scripts are programming codes that are designed to collect information about your interactions with the Site(s)/App(s), such as the links you click on. The code is temporarily downloaded onto your Device from our server or a third-party service provider, is active only while you are connected to the Site(s)/App(s), and is deactivated or deleted thereafter.
(iv) Rochak may use cookies and web beacons for a number of purposes, including to:
(v) Controlling our use of Cookies: The Adobe Flash Player (“Flash”) is an application and web tool that allows rapid development of dynamic content. Flash (and similar applications) use technology to remember settings, preferences, and usage similar to browser cookies, which may be used by Rochak. Rochak employs Adobe Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation. Rochak does not use Flash Cookies to serve interest-based advertising. Flash Cookies are managed through the Flash Player Settings Manager, which is a different interface than the one provided by your web browser. This Settings Manager lets you manage global Privacy Settings, Storage Settings, Security Settings, and Automatic Notification Settings. This Site(s)/App(s) may also use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your Device and allows an analysis of your use of the Site(s)/App(s). If Google Analytics is used, the information generated by the cookie about your use of the Site(s)/App(s) (including the IP address) will be transferred to and stored on a server of Google in the United States. Google will use such information to analyze your use of the Site(s)/App(s), to create reports about the Site(s)/App(s) activities for Rochak, and to provide further services associated with the use of the Site(s)/App(s) and the internet. Furthermore, Google may transfer such information to third parties, to the extent legally required or if such third parties process the data on behalf of Google. In no event will Google associate your IP address with other information of Google. By using this Site(s)/App(s), you consent to the processing of your information collected by Google as described above and for the purposes described above. Google Analytics can be disabled through this link: http://tools.google.com/dlpage/gaoptout. Rochak, at its sole discretion, may employ any other third-party(ies) analytics services, as may be required.
Our servers automatically collect limited information about your Device’s connection to the internet, including your IP address, Device and/or MAC ID, etc., when you visit our Site(s)/App(s). Your IP address is a number that lets computers attached to the internet know where to send your data—such as the web pages you view. Your IP address, Device and/or MAC ID, etc., does not identify you personally but may be combined with your Personal Information which then may identify you personally.
When you purchase a subscription package using one or more of our payment gateway service providers, or any other online or mobile payment services provider we may use (including through any app stores), the following payment information will be collected: your credit/debit card details (number, card expiry date, CVV code) or other bank account details along with the date, time, and amount of the transaction payment. This payment information is stored by our payment processors and associated with a merchant name/ID and location which our payment processor gives to us, together with a unique customer ID which we share with them, but this payment information is never stored or processed by us. Our payment processors use this payment information to process and facilitate the payment of your subscription fee in order that we may provide you with the service you have requested or to enter into a contract with you to access the Site(s)/App(s) (in other words, to perform the contract). So that we know you have paid your subscription fee, our payment processors will send us a unique transaction ID which we associate with your unique customer ID and which we keep for internal accounting purposes because we have a legal obligation to do so.
Our payment processors may use third-party fraud detection software or providers which analyze your payment information in order to make automated decisions as to whether or not payment from you will be accepted. You have the right to contest any fraud decision made about you and to be given more information about why any such decision was made by contacting us.
Where you pay a third party for your subscription package (e.g., an app store like Apple App Store), your payment information is directly collected and controlled by that third party. However, we receive invoice receipts from third parties for your subscription purchase, and these receipts are stored by us as we have a legitimate business interest to keep them for internal accounting and tax purposes and to comply with our legal obligation as per any applicable laws including any audits, legal proceedings, and/or investigations.
Where our payment processors are providing payment processing services to us, we put in place appropriate contracts to protect your personal information. For the following aspects of the payment processing, our payment processor may act as a controller of your payment information (identified and listed above): providing the payment processing services to you at your request; monitoring, preventing, and detecting fraudulent payment transactions; complying with legal or regulatory obligations which apply to the financial services sector; and analyzing, developing, and improving their products and services. Our payment processors have their own privacy policies in place, and we recommend you read those policies before you provide your payment information.
In order to process any of your customer support queries related to payment processing, our payment processors give us access to the first 6 digits and last 4 digits of your credit/debit card (including any updates) so that we can perform the contract with you and provide you with a quick resolution of your queries. We also use the first 6 digits of your credit/debit card so that, on the basis of our legitimate business interest, we can analyze the most popular card types and issuing banks of our customer base to ensure that we are able to improve our user experience and provide you better service. Our payment processors will also pass us your expiry date after each payment transaction is completed, and we will use this to send you an email reminder to update your payment information before your card expires as we believe we have a legitimate interest to make sure your access to the Site(s)/App(s) is not interrupted; you can still cancel at any time. However, at no point in time do we have access to or store the full credit/debit card number in our systems.
We will use Personal Information collected through the Site(s)/App(s) to:
We will only collect and process Personal Information about you where we have a lawful basis to do so. Our lawful basis for processing your Personal Information will vary depending on your country, the context in which we collect and use it, and the following examples give you a guide as to which basis we think applies (but if the context changes or other circumstances arise then the lawful basis may also change). Our primary purpose in collecting your information, including Personal Information from you, is to deliver the personalized service and its various features. Please note that should you choose not to provide us consent to collect your information, including Personal Information, we may not be able to perform the contract with you. Where we refer to 'perform the contract,' we mean the Terms of Use applicable to your use of the Site(s)/App(s), which means that you may either not be able to access certain features of the Site(s)/App(s) or we may not be able to provide you the Site(s)/App(s) in entirety.
For example, we use your information where we need the Personal Information to perform the contract with you (for example, to provide the Site(s)/App(s) or our services to you) so as to:
In other contexts, we use your Personal Information where the processing is in our legitimate interests and not overridden by your fundamental rights and freedoms (for example, our direct marketing activities in accordance with your preferences), such as to:
We will use your Personal Information as follows:
In some contexts, we use your Personal Information where we have a legal obligation to do so, or to protect your vital interests or those of another person:
When you access or use the Services or send any data, query, request, or communication to us via our Support email, you understand that you are communicating with us electronically, and that we may respond via electronic means (e.g., email).
While on our Site(s)/App(s), you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your Personal Information with a third party. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party, and the Personal Information you disclose will be subject to the Privacy Policy and business practices of that third party. You may also specifically request Rochak, sometimes through your use of an interactive feature, a widget, or an application, that we share your Personal Information with a third party, and we will typically do so under those circumstances. In addition, if you choose to register for a promotion, such as a competition, prize draw, or contest, your Personal Information may be disclosed to third parties for the purposes of administration of such promotions.
We may share your Personal Information with other entities (group entities and/or affiliates) for internal reasons, primarily for business and operational purposes. Rochak, or any of its assets including the Site(s)/App(s), may be sold, or other transactions may occur in which your Personal Information is one of the business assets of the transaction. In such case, your Personal Information may be transferred. Hence, Rochak reserves the right to disclose and transfer user information, including Personal Information, in connection with a corporate merger, consolidation, restructuring, the sale of certain of Rochak's assets, or other corporate change including, without limitation, during the course of any due diligence process.
Certain investors may be interested in investing funds in Rochak. For the purposes of securing such investment, Rochak may be required to disclose data pertaining to your Personal Information or to your Usage Information. We will require such parties to maintain appropriate security to protect such data from unauthorized access or processing. It being clarified that in no event shall Rochak be held liable for use of such Personal Information/Information by itself and the aforementioned third parties.
5.3. PERSONAL INFORMATION SHARING
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories
exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may transfer and disclose information, including your Personal Information, Usage Information, and Device Identifier (including IP address, Device and/or MAC ID, etc.), to third parties: to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce the Site(s)/App(s)’s Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to this Site(s)/App(s), or the public. Pursuant to valid requests by law enforcement agencies, we may also use Device Identifiers to identify users and may do so in cooperation with copyright owners, internet service providers, wireless service providers, or law enforcement agencies, at our discretion. Such disclosures may be carried out without notice to you.
The Site(s)/App(s) may provide links to other Site(s)/App(s) applications. This includes links from advertisers, sponsors, and partners that may use our logo(s) as part of a co-branding agreement. Certain content on the Site(s)/App(s) may be hosted and served by third parties, which may include third-party widgets (such as those that allow you to “like” or “share” content with third-party Site(s)/App(s) and interactive services, or third-party “get tickets and showtimes” widgets). The use of these third-party Site(s)/App(s) applications and any information collected, stored, and transferred by them is not subject to this Privacy Policy and is governed by their own terms of use and privacy policy. By clicking through to these third-party Site(s)/App(s) applications, you will be governed by such third party’s Privacy Policy/Terms of Use. We have no control over these third parties. These third parties may send their own cookies to your Device, they may independently collect data, or solicit Personal Information and may or may not have their own published privacy policies. Rochak is not responsible for the privacy practices or business practices of any third-party Site(s)/App(s).
Rochak may also display its content/widgets on third-party Site(s)/App(s)/Application(s). Please note that in such an eventuality, your use of the third-party Site(s)/App(s)/Application(s) shall continue to be governed by the third party’s Privacy Policy/Terms of Use. We have no control over these third parties. These third parties may send their own cookies to your Device, they may independently collect data or solicit Personal Information, and may or may not have their own published Privacy Policies. Rochak is not responsible for the privacy practices or business practices of any third-party Site(s)/App(s).
Our Site(s)/App(s) may offer message boards, chat rooms, alternative reality games, multi-player games, and other public areas (collectively, “Community Forums”) where you can engage in social networking, interact with others, as well as have the opportunity to submit photographs, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions, or other content, including Personal Information (collectively, “User Submissions”). To participate in certain Community Forums, you may be asked to select a username, screen name, or member name and password. Furthermore, any such User Submissions that you publish on our Site(s)/App(s) or submit for publication on our Site(s)/App(s) may be available, via the internet, around the world, and we cannot prevent the use or misuse of such information by others.
User Submission(s) may be used or shared with any third parties. Information you choose to post or make available in the Community Forums may be viewed, collected, and used by others, and we shall have no control over the manner and mode of such use. If you choose to voluntarily disclose User Submissions, the protections of this Privacy Policy will not cover such disclosure of information. Think carefully before you post, and use caution before disclosing any Personal Information.
Also, functionality on the Site(s)/App(s) may permit interactions between the Site(s)/App(s) and a third-party Site(s)/App(s) or service, such as enabling you to “like” a product on our Site(s)/App(s) or “share” content to other Site(s)/App(s) or services. If you choose to “like” or “share” content on the Site(s)/App(s) or to otherwise post information from or via the Site(s)/App(s) to a third party’s Site(s)/App(s), service, feature, or application, etc., that information will become public, and the third party may have access to information about you and your use of our Site(s)/App(s).
User Submissions may be published online or offline in any media or format (currently existing or hereafter developed). We may also publish your name, voice, likeness, and other Personal Information with your User Submissions, and Rochak may use the content, or any portion of the content, for advertising, marketing, publicity, promotional, or any other activities. For full terms and conditions regarding User Submissions you submit to the Site(s)/App(s), please refer to our Terms of Use.
Rochak may receive information about you from third parties. For example, if you are on another Site(s)/App(s) and you opt-in to receive information from Rochak, that Site(s)/App(s) will forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third-party application or feature on our Site(s)/App(s) (such as logging in through Facebook Connect or otherwise linking the Site(s)/App(s) with another Site(s)/App(s) or interactive service) or on a third-party Site(s)/App(s) or service (such as one of our Facebook applications or a similar application or feature on a third-party Site(s)/App(s) or service) through which you allow us to collect (or the third party to share) information about you, including Personal Information. When you choose to participate, you may be opting to link your activity on our Site(s)/App(s) with that third-party Site(s)/App(s) or service, which may then collect information about your visits to our Site(s)/App(s) and may publish that activity as you request to your “profile” or similar feature with that third party (such as if you choose to share content you find on one of our Site(s)/App(s) with your “connections” on the third-party’s Site(s)/App(s) or service). The information we collect is subject to this Privacy Policy. However, the information collected and stored by the third party remains subject to the third party’s privacy practices, including whether the third party continues to share information with us or with other third parties, the types of information shared, and your choices with regard to what is visible to others on that third party’s Site(s)/App(s) or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third-party Site(s)/App(s) or service give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third-party Site(s)/App(s) or interactive service.
We may also supplement the information we collect about you through the Site(s)/App(s) with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from these third parties with information we collect through the Site(s)/App(s). In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.
Rochak licenses technology to serve advertisements on its own Site(s)/App(s) and within its videos and other content as that content is served across the internet. In addition, Rochak may use third-party network advertisers to serve advertisements and third-party analytics service providers to evaluate and provide us with information about the use of the Site(s)/App(s) and viewing of our content. We do not share Personal Information with these third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own cookies, web beacons, and embedded scripts on your Device, and they may otherwise collect or have access to information about you, including Usage Information. With regard to advertisements, we and our network advertisers may target advertisements for products and services in which you might be interested based on your visits to both the Site(s)/App(s) and other Site(s)/App(s). Cookies and web beacons, including those set by third-party network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times, or to conduct research regarding the usefulness of certain advertisements to you. We may share Usage Information about visitors to the Site(s)/App(s) with third-party advertising companies for the same purposes. We may use a variety of companies to serve advertisements.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. These measures are designed to provide a level of security appropriate to the risks of processing your Personal Information. If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please see the Contact Information below.
The Site(s)/App(s) service uses commercially reasonable security practices and procedures designed to help keep your Personal Information safe and secure. Unfortunately, the transmission of information over the internet is not completely secure, and protection of electronic data transmissions or storage of information cannot be completely guaranteed. Although we strive to protect your Personal Information to the best of our efforts, you expressly understand and agree that no full guarantee for the same can be provided for such transmission of data to our Site(s)/App(s), and the information provided to us shall be at your own informed risk.
You have the right to access your Personal Information held by us and, if necessary, have it amended or deleted. You can also request not to receive email, SMS, and MMS marketing communications from us. You may opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided in those emails. If you sign up to receive SMS or MMS messages, you may unsubscribe from any SMS or MMS messages received by replying “STOP”.
Please note that we may still need to send you certain communications relating to your account or use of the Site(s)/App(s), and these transactional account messages may be unaffected if you choose to opt out of marketing communications.
For more details or any privacy questions and/or complaints, please contact us by email at compliance@rochak.app (name and contact number of the Grievance Officer not mentioned; who) or write to us at:
Legal Department
Rochak Digital Private Limited
F-12, Hastakala Society, Dasak
Jail Road, Nashik, Maharashtra 422101
We request you to please provide the following information in your grievance and/or complaint:
You may also contact us if you have any questions or suggestions about this Privacy Policy using the contact information mentioned above.
We reserve the right to change the terms of this Privacy Policy at any time, without notice, by prominently posting notice of the amendment on these Site(s)/App(s). To the extent permitted by applicable law, such changes will be applicable from the time they are posted. Rochak will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information.
We cooperate with mandated government and law enforcement agencies or any third parties by an order under the law for the time being in force to enforce and comply with the law. We will also disclose any information, including Personal Information, about you to government and law enforcement agencies or private parties without your permission as we, in our sole discretion, believe necessary or appropriate to respond to valid claims and legal process, to protect the property and rights of the Site(s)/App(s) or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical, or legally actionable activity. Site(s)/App(s) may also provide your Personal Information, including Sensitive Personal Information, or Information to various authorities upon any demand or request from them.
We may use your Personal Information or Information for the aforementioned purposes of the services/Site(s)/App(s). You have full control regarding which emails you want to receive. If you decide at any time that you no longer wish to receive such communications from us, please follow the instructions to unsubscribe, as provided in any of the communications. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.
Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited email or telephone communication.
The grievance officer for the purpose of this Privacy Policy is already designated. If you have any questions or grievance regarding this Privacy Policy, or want to delete or modify your Personal Information, you shall mark your correspondence (given under the heading “Contact Us”) in the name of compliance@rochak.app. Any communication which is not marked as such shall not be treated as a valid and binding communication for the purpose of this Privacy Policy and applicable laws with respect to this Privacy Policy.
The present policy shall be governed by the applicable laws of India, and the courts of Mumbai, India only, shall have exclusive jurisdiction to deal with matters relating to this Privacy Policy.
The Terms of Use (as provided on the Site(s)/App(s)), and any other documents, instructions, etc. included on the Site(s)/App(s) shall be treated as co-terminus, shall be read in conjunction with, and shall be an integral part of this Privacy Policy.